Booking requires full payment. It is non-refundable. If you are unexpectedly unable to attend your appointment (e.g. due to short-term illness or an emergency), we will arrange the next available replacement date. The payment remains valid for this one-time rescheduling. As canceled appointments cannot be reassigned at short notice due to the necessary preparation, a second rescheduling requires a new booking. If I am unexpectedly unable to conduct a session (e.g. due to short-term illness or an emergency), you may choose between rescheduling to the next available date or receiving a full refund of the amount paid.